The RERA authority's order isn't always the last word. A buyer may think the interest awarded is too low, or that the authority wrongly refused a refund. A developer may think the authority ignored a valid force majeure period, miscalculated the amount, or decided a compensation claim it had no power to decide. Either side can take the matter to the Real Estate Appellate Tribunal.
Appeals have their own rules: a strict time limit, a pre-deposit for developers, and a focus on what went wrong in the order rather than a fresh trial of the whole dispute. This page explains how appeals to the tribunal work, who can appeal, on what grounds, what the process looks like, and what to expect.
The tribunal
Section 43 of the Real Estate (Regulation and Development) Act, 2016 requires each state to establish an Appellate Tribunal. Under Section 45, it consists of a chairperson, who is or has been a judge of a High Court, and at least two whole-time members, of whom at least one is a judicial member and one a technical or administrative member.
For the NCR, the relevant tribunals are:
- the Uttar Pradesh Real Estate Appellate Tribunal, at Lucknow, for appeals against orders of UP RERA and its adjudicating officers, covering Noida, Greater Noida, the Yamuna Expressway and Ghaziabad;
- the Haryana Real Estate Appellate Tribunal, at Chandigarh, for appeals against orders of Haryana RERA (Gurugram and Panchkula) and its adjudicating officers; and
- the appellate tribunal for Delhi, for appeals against orders of the Delhi authority.
Many tribunals now allow online filing and video-conference hearings, which helps buyers and developers based elsewhere. Practices change, so it's worth checking each tribunal's current procedure.
Who can appeal
Section 43(5) allows any person aggrieved by any direction, decision or order of the authority or of an adjudicating officer to appeal. In practice, that means:
- buyers unhappy with the refusal of relief, the amount of interest or compensation, the period allowed, or the terms of the order;
- developers unhappy with an order for refund, interest, compensation or penalty, or with directions given;
- agents unhappy with penalties or directions against them; and
- in some cases, other affected persons, such as a landowner co-promoter or an association of allottees.
Appeals lie against final orders and also against some interim directions. Not every procedural step can be appealed, though; the question is whether the order decides something that affects the person's rights.
The time limit: 60 days
Section 44(2) requires every appeal to be filed within 60 days from the date on which a copy of the order is received by the appellant. The tribunal may entertain an appeal after that period if it is satisfied that there was sufficient cause for not filing it in time.
"Sufficient cause" is assessed case by case. Tribunals are generally more forgiving of short delays with a clear explanation (illness, a genuinely delayed copy of the order, a change of lawyer handled promptly) than of long delays explained only in general terms. Any application to condone delay should give specific dates and reasons, supported by documents where possible.
The safest course is to treat 60 days as a hard limit and to start preparing the appeal as soon as the order is received. Remember that a developer also needs to arrange the pre-deposit within that period.
It's also important to know when the order was "received". Authorities often upload orders on their website, and some send copies by email or post. Keep a record of when the order was actually received, and if there's doubt, calculate from the earliest possible date.
The pre-deposit for promoters
The proviso to Section 43(5) says that where a promoter files an appeal, it shall not be entertained without the promoter first having deposited with the tribunal at least 30% of the penalty, or such higher percentage as the tribunal may determine, or the total amount to be paid to the allottee including interest and compensation imposed on it, or both, as the case may be, before the appeal is heard.
So a developer appealing an order to refund Rs 80 lakh with interest must deposit the whole amount ordered, including interest up to the date of deposit, before the appeal is heard. For a penalty, at least 30% must be deposited.
The Supreme Court upheld this requirement in Newtech Promoters and Developers v. State of UP (2021), holding that it is a reasonable condition designed to protect allottees and to discourage frivolous appeals. Tribunals apply it strictly. A developer that doesn't make the deposit will find its appeal dismissed without being heard on merits.
Buyers and agents don't have to make a pre-deposit to appeal. The requirement applies only to promoters. Our page on the pre-deposit rule explains it in more detail, including what happens to the deposit.
Grounds of appeal
An appeal to the tribunal is a first appeal. The tribunal can look again at the facts and the law. Under Section 44, after hearing the parties, it can pass such orders as it thinks fit, which includes confirming, modifying or setting aside the order appealed against. But in practice, an appeal works best when it identifies specific errors in the order, rather than simply repeating the arguments made below.
Common grounds include:
Errors of law
- applying the wrong provision, or misreading the Act or rules;
- deciding a claim outside jurisdiction, such as the authority deciding compensation, which belongs to the adjudicating officer after Newtech;
- treating a project as covered by the Act when it had a completion certificate before 1 May 2017, or the reverse;
- applying the wrong interest rate; and
- ignoring a binding judgment of the Supreme Court or the relevant High Court.
Errors of fact
- taking the wrong possession date, payment amounts or dates;
- overlooking a valid offer of possession or an occupancy certificate;
- overlooking evidence of a buyer's payment defaults or a developer's force majeure; and
- reaching a finding that isn't supported by any evidence.
Procedural unfairness
- deciding without giving a party a proper hearing;
- relying on material the party had no chance to answer; and
- passing an order without reasons, or with reasons that don't address the main arguments.
Disproportion
- penalties or compensation clearly out of proportion to the contravention or loss; and
- directions that can't practically be complied with.
The appeal should focus on the grounds that matter. Ten strong-looking grounds that collapse on examination weaken the two that might succeed.
Appeals by buyers: what tends to work
Buyer appeals most often succeed on:
- Refund refused. Where the authority refused a refund and directed the buyer to take possession instead, despite substantial delay and no valid offer of possession, tribunals have often reversed the decision, relying on the Supreme Court's view in Newtech that the buyer's right to refund on delay under Section 18(1) is unqualified.
- Interest wrongly cut down. Where the authority excluded long periods as force majeure without a proper basis, or calculated interest from the wrong date or on the wrong amounts.
- Charges wrongly allowed. Where the authority allowed the developer to recover charges not provided for in the agreement, or that are contrary to the Act.
- Compensation claims wrongly rejected by the adjudicating officer, where the evidence of loss was ignored.
Buyers should also think about whether an appeal is worth it. If the order is broadly right but the interest is slightly lower than hoped, an appeal may delay payment more than it's worth, especially if the developer is likely to pay the order as it stands. Weigh the gain against the time.
Appeals by developers: what tends to work
Developer appeals most often succeed, at least in part, on:
- Calculation errors: wrong amounts, wrong dates, interest on taxes, failure to give credit for compensation already paid.
- Specific force majeure periods that the authority ignored despite evidence, such as construction bans or court orders.
- Valid offers of possession that the authority didn't take into account when calculating the end date of interest.
- Buyer defaults and valid cancellations that were overlooked.
- Jurisdiction: compensation decided by the authority rather than the adjudicating officer, or claims not maintainable for other reasons.
Appeals that simply argue that the developer shouldn't have to pay for delay because the market was difficult, or that the buyer should wait, rarely succeed. And because of the pre-deposit, a developer filing a weak appeal ties up money for months or years without much prospect of getting it back.
The process
1. Get the certified copy and the record
Obtain a copy of the order (certified if the tribunal requires it), and gather the complete record before the authority: the complaint, reply, rejoinder, documents filed by both sides, written submissions, and any interim orders. The tribunal will usually decide on the basis of this record.
2. Prepare the memorandum of appeal
The appeal is filed in the form prescribed by the state rules, with a statement of facts, the grounds of appeal, the relief sought, and copies of the order and relevant documents. The fee prescribed by the rules must be paid. Where the appeal is late, an application for condonation of delay is filed with it.
3. Pre-deposit (for promoters)
The developer deposits the required amount with the tribunal, in the manner the tribunal prescribes, and files proof. Some tribunals allow the appeal to be filed and registered before the deposit and then require it before hearing; others expect it at filing. Either way, without the deposit, the appeal won't be heard.
4. Interim relief
The appellant can ask for a stay of the order pending the appeal. For developers, the pre-deposit itself usually serves as security, and tribunals often stay recovery of the amount deposited while the appeal is pending. For buyers appealing, interim relief is less often needed, though a buyer may ask, for instance, that the developer be restrained from cancelling the allotment or selling the unit to someone else.
5. Notice and reply
The tribunal issues notice to the other side, who may file a reply. Cross-appeals are possible: if a buyer appeals for more interest, the developer may also appeal against the order, and both are usually heard together.
6. Hearing
Section 53 gives the tribunal the powers of a civil court for certain purposes (summoning, documents, affidavits, review) but frees it from the strict procedure of the Code of Civil Procedure. It is guided by the principles of natural justice. Section 56 allows parties to appear in person or through lawyers or other representatives. Hearings are usually argued on the record, with written submissions. Fresh evidence is allowed only in limited cases, typically where it couldn't have been produced earlier despite due diligence.
7. The decision
Section 44(5) asks the tribunal to deal with appeals as expeditiously as possible and to try to dispose of them within 60 days, recording reasons if it can't. In practice, with heavy caseloads, appeals often take longer, from several months to more than a year, depending on the tribunal and the case.
Under Section 57, the tribunal's orders are executable as a decree of a civil court, and the tribunal has the powers of a civil court for execution.
What happens to the pre-deposit after the appeal
If the developer's appeal is dismissed, the tribunal usually directs the deposited amount to be released to the buyer, often with any interest it has earned, which satisfies the order to that extent. If the appeal succeeds, the deposit (or the part no longer owed) is returned to the developer. If the appeal is partly allowed, the deposit is divided according to the result.
Buyers sometimes ask whether the deposit can be released to them while the appeal is pending. Tribunals have occasionally allowed partial release in specific circumstances, such as hardship, usually on terms. It isn't routine, but it can be asked for.
After the tribunal: the High Court
Section 58 allows any person aggrieved by the tribunal's decision to appeal to the High Court within 60 days, but only on the grounds specified in Section 100 of the Code of Civil Procedure, that is, where the case involves a substantial question of law. The High Court doesn't re-examine facts. For the NCR, that means the Allahabad High Court for UP, the Punjab and Haryana High Court for Haryana, and the Delhi High Court for Delhi. See our page on High Court appeals.
Some parties also approach High Courts through writ petitions under Article 226 against tribunal orders. High Courts have generally been reluctant to entertain writs where the statutory appeal under Section 58 is available, except in exceptional cases.
Appeals against adjudicating officers' orders
Compensation claims under Sections 12, 14, 18 and 19 are decided by the adjudicating officer, who must consider the factors in Section 72: the amount of disproportionate gain or unfair advantage made by the default, the amount of loss caused to the buyer, the repetitive nature of the default, and other relevant factors. Appeals against these orders go to the same tribunal, within the same 60 days, and the developer's pre-deposit applies to compensation too.
Compensation appeals often turn on evidence. A buyer who claimed rent paid while waiting for the flat, or higher interest on a home loan, needs to have proved those losses before the adjudicating officer with rent agreements, bank statements and similar documents. A tribunal is unlikely to increase compensation for losses that weren't proved below. Equally, a developer challenging a compensation award should show why the amount is unsupported by the evidence or the Section 72 factors, not just that it seems high.
Because compensation is decided separately from refund and interest, a buyer may end up with two orders, one from the authority and one from the adjudicating officer, and possibly two appeals. Where both are under appeal, it's often sensible to ask the tribunal to hear them together. See our page on compensation claims.
Should you appeal? A quick checklist
- Can you point to a specific error of law, fact or procedure in the order?
- Was the point actually argued, with evidence, before the authority?
- How much difference would winning make, in money or in outcome?
- How long is the appeal likely to take, and what happens in the meantime?
- For developers, can you fund the pre-deposit without harming the project?
- For buyers, is the developer likely to pay the existing order if you don't appeal?
- Is there room for a settlement that gives you most of what an appeal might?
If the answers to the first two questions are no, an appeal is unlikely to succeed, whatever else is true.
An illustration
Here's a made-up example. A buyer in a Yamuna Expressway project paid Rs 48 lakh between 2014 and 2017 for a flat due in 2018. In 2023, with the project still far from complete, she filed a complaint before UP RERA asking for a refund with interest. The authority instead directed the developer to give possession by a date in 2025 and pay delay interest until then, reasoning that the project was progressing and a refund would harm other buyers.
She appeals to the UP tribunal within 60 days. Her main ground is that, given the long delay and the absence of any valid offer of possession, she had an unqualified right to withdraw under Section 18(1), as explained in Newtech. The tribunal, considering the length of delay and the absence of an occupancy certificate, may well set aside that part of the order and direct a refund with interest at the prescribed rate from the dates of each payment.
If the developer then appeals to the High Court, it can do so only on a substantial question of law, and will face a buyer with a tribunal order that is executable as a decree.
A different made-up example: a developer is ordered by Haryana RERA to pay delay interest from 2019 to 2024 to a buyer in a Gurugram project. The developer had obtained an occupancy certificate in 2022 and offered possession then, with a demand only for the last instalment and stamp duty. The authority's order doesn't mention the offer. The developer deposits the full amount ordered and appeals. The tribunal, finding that the offer was valid, modifies the order so that interest stops shortly after the 2022 offer. The excess part of the deposit is returned to the developer, and the rest released to the buyer.
Practical tips
- Diary the deadline the day the order is received.
- Read the order carefully and list exactly what is wrong with it, before deciding whether to appeal.
- Check the arithmetic. Many appeals succeed or fail on numbers.
- Developers: plan the deposit early. Don't leave arranging funds until day 55.
- Buyers: consider whether the gain is worth the time. An appeal delays finality. If the developer is likely to pay the existing order, the extra interest from an appeal may not be worth years of waiting.
- Keep enforcing where possible. A buyer who has won before the authority doesn't have to stop recovery just because the developer has appealed, unless the tribunal stays the order.
- Talk. Many appeals are settled, often with the deposit released to the buyer as part of the deal.
How we help
We act for buyers and developers in appeals before the UP Real Estate Appellate Tribunal at Lucknow, the Haryana Real Estate Appellate Tribunal at Chandigarh and the Delhi appellate tribunal. We:
- review the order and the record and give a clear view on whether an appeal is worth filing, and on what grounds;
- draft and file the appeal, with an application for condonation of delay where needed;
- advise developers on the pre-deposit and handle the deposit process;
- seek or oppose interim relief;
- argue the appeal; and
- handle what follows: release of deposits, execution, and further appeals to the High Court.
Where we didn't handle the case before the authority, we start by going through the full record, because what was argued and filed below shapes what can be argued on appeal.
Frequently asked questions
What is the time limit to appeal a RERA order?
60 days from the date the copy of the order is received, under Section 44(2). The tribunal can accept a later appeal if there was sufficient cause for the delay.
Where do I appeal against a UP RERA or Haryana RERA order?
UP RERA orders go to the UP Real Estate Appellate Tribunal at Lucknow. Haryana RERA orders go to the Haryana Real Estate Appellate Tribunal at Chandigarh.
Does a buyer have to deposit money to appeal?
No. The pre-deposit under Section 43(5) applies only to promoters.
How much must a builder deposit to appeal?
At least 30% of any penalty, or the total amount payable to the buyer including interest and compensation, or both, before the appeal is heard.
Can new evidence be filed in the appeal?
Only in limited cases, usually where it couldn't have been produced before the authority despite due diligence.
How long does an appeal take?
The Act asks tribunals to try to decide within 60 days, but in practice appeals often take several months or more, depending on the tribunal's workload.
Can the tribunal's order be challenged?
Yes, by appeal to the High Court within 60 days under Section 58, but only on a substantial question of law.
Does filing an appeal stop the order from being enforced?
Not automatically. The appellant must ask for a stay. For developers, tribunals often stay recovery of the amount covered by the pre-deposit.
General information about appeals to the Real Estate Appellate Tribunal under Sections 43 to 58 of the Real Estate (Regulation and Development) Act, 2016. Filing procedures, fees and listing practices differ between tribunals and change from time to time. Not legal advice.
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